This article is about “Wrong”, “Right”, and “Irrelevant”, and the importance of metrics in unlocking potential 8x boosts in performance. I also talk about “leading” versus “lagging” metrics, how they relate to solutions and problems, and when to use each type of metric. Then I wrap up with advice on how to leverage decision point #3 inside Monarchy Thinking organizations to change directions and make life better for employees, customers, and leaders.

Have you ever solved a problem, only to have it return later? This article is about why that happens, how monarchy thinking causes this phenomenon, and how democracy thinking takes a completely different approach. I also introduce a Democracy 3.0 technique called the Prioritized Epic Problems (PEP) Debate. It boosts collaboration, eases bottlenecks, empowers employees, and provides alignment. It was designed to work inside monarchy organizations, making it more useful than D