Everyone Is Right
“Everyone believes that they are doing the right thing. Even when they know they are doing something wrong, they believe they are doing wrong for the right reasons.” If you apply this frame to every difficult situation in your life, you will never be able to see the world in the same way again.
In this article we cover why fact checking fails, how to get people to want to receive new information, and introduce the “Magic If”.
Oct 17, 20259 min read
The Dangers Of Listening Without Action
Is it dangerous to listen if we can’t do anything about it? This article is about quick-and-dirty techniques we can use with zero preparation to convert upset people into problem solvers through active listening and prioritizing problems. People-First Leadership means that the psychology behind how we solve a problem is more important than which solutions we choose.
Oct 10, 202510 min read
Double Aces: Listening to Understand
We don’t really listen to each other. We think we do. Listening seems easy, but our own biology is stacked against us. Listening to understand requires techniques and practice. I share one of those techniques in this article, the “Double Aces” approach.
Oct 3, 20259 min read
